AI that listens to your customers — so you don't have to read 500 reviews.
Free survey tools. Social comments. Google Reviews. LBI synthesizes what customers are saying into plain-English insights you can actually act on.
Start Free · No Credit CardThe Problem
They know something is happening. They just can't see the full picture.
— Priya, Indian restaurant owner, Houston. 214 Google Reviews. Reads them all. Retains none.
— Marcus, barbershop owner, Atlanta. DMs and comments go unanalyzed every week.
Most clinics, salons, and restaurants send Google Forms surveys. Response rates under 15%. The data that comes back goes into a folder nobody opens.
Existing analytics tools assume you want to configure KPIs, build charts, and interpret data. Most small business owners just want the cliff notes.
How It Works
Three steps from scattered feedback to clear decisions.
Connect free tools you already use — no new hardware or processes required.
AI running on your own Mac Mini turns noise into narrative.
Plain-English reports delivered weekly. Know exactly what to do next.
"This week: 31 new reviews across Google and Instagram. Sentiment: 4.3/5 ⬆️ Up from 4.1 last week.
Wins: Customers love the new weekend brunch menu — 8 mentions of the shakshuka. Staff friendliness flagged positively 12 times.
Concerns: Wait time complaints jumped — 6 mentions, all from Friday dinner. This is the 3rd consecutive week. Consider staggering reservations.
Recommended action: Talk to your Friday dinner shift about table turnover. One focused change this week could recover 2–3 tables per service."
No charts. No dashboards. Just clarity.
Core Features
Pulls all Google Reviews automatically. AI extracts sentiment, topics, and entities — then writes a plain-English summary. Spot trends before they become disasters.
Connect Google Forms. LBI reads every open-text response — the ones other tools ignore — and tells you what customers are actually saying. Not just the ratings.
Instagram and TikTok comments are a goldmine most owners don't have time to mine. LBI reads them all, extracts product signals, and flags what people love — and what they don't.
After 60 days, LBI auto-generates behavioral personas — not demographics. The Loyal Regular. The Hesitant Explorer. The Silent Satisfied. Know who your customers are by what they do, not just who they are.
Track up to 5 competitors. Compare review sentiment, topic frequency, and trend direction. Know where you're winning and where you're losing — and why. Gap Analysis included monthly.
All AI inference runs on your own Mac Mini — never sent to OpenAI, Anthropic, or any cloud AI provider. Your customer feedback stays yours. Always.
Pricing
Start free. Upgrade when LBI becomes indispensable.
No contracts. Cancel anytime. Pro billed monthly or annually (2 months free).
Get Started
Join hundreds of small business owners who finally understand what their customers think — without reading a single spreadsheet.
Start for Free — No Credit CardSetup in under 5 minutes · Your data stays private · Cancel anytime